Are your rugs truly handmade?
Yes. Every single rug at Thepiecraft is handcrafted by highly skilled artisans in India. Depending on the collection, our rugs are either hand-knotted, hand-tufted, or hand-woven using traditional techniques passed down through generations.
Can I customize the size or color of a rug?
Absolutely! We specialize in bespoke and custom orders. If you love a design but need it in a different size, color palette, or material, visit our Customisation page to share your requirements. Our design team will work closely with you to bring your vision to life.
How do I care for my handcrafted rug?
We recommend regular vacuuming (without a beater bar) to remove dust and dirt. For liquid spills, immediately blot the area with a clean, undyed cloth—do not rub, as this pushes the stain deeper into the fibers. For thorough deep cleaning, we strongly advise using professional rug cleaning services only.
Are slight color variations normal?
Yes. Because our rugs use natural fibers like New Zealand wool and pure silk, and are dyed in small batches by hand, a 5-10% variation in color is completely normal. This variation adds to the unique, one-of-a-kind character of your artisan rug.
Do you ship internationally?
Yes, we deliver our luxury rugs globally. Shipping costs and estimated delivery times will be calculated securely at checkout based on your delivery address and the weight of your chosen rug.
