Terms and Conditions

Last Updated: 25-7-2025

Welcome to The Pie Craft. These Terms and Conditions outline the rules and regulations for the use of our website, thepiecraft.in. By accessing or using this website, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please do not use our website.

1. General Information

The website thepiecraft.in is operated by The Pie Craft  We offer premium rugs and carpets for personal and commercial use, available for purchase online.

2. Products and Orders

  • All product descriptions and prices are subject to change without prior notice.

  • We strive to display products as accurately as possible. However, actual colors and textures may vary slightly due to screen settings or lighting.

  • We reserve the right to refuse or cancel any order at our sole discretion, especially in cases of pricing errors, stock unavailability, or suspected fraud.

3. Pricing and Payments

  • All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payment methods accepted include credit cards, debit cards, UPI, and other secure online payment gateways.

  • We do not store or access your payment information directly. All transactions are processed through secure third-party payment providers.

4. Shipping & Delivery

  • Orders are typically processed and dispatched within7-10 business days.

  • Delivery times may vary based on your location and courier service.

  • Delays caused by third-party logistics providers are beyond our control.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery, only for defective or damaged products.

  • To initiate a return, please contact us at [support@thepiecraft.in] with order details and photos of the issue.

  • Refunds (if applicable) will be processed to the original payment method after inspection.

6. Intellectual Property

  • All content on this website including images, logos, text, and product designs are the intellectual property of The Pie Craft and protected under applicable copyright laws.

  • Reproduction, distribution, or unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

  • The Pie Craft shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • We do not guarantee uninterrupted or error-free service.

8. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the site after changes constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: support@thepiecraft.in
📍 Address: rotha parsipur sant ravidas nagar bhadohi 221402