Shipping Policy
Shipping Policy – The Pie Craft
Effective Date: [Insert Date]
At The Pie Craft, we are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines our delivery process, timelines, and charges for orders placed on www.thepiecraft.in.
1. Processing Time
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Orders are processed within 6–12 business days after payment confirmation.
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Custom or made-to-order rugs may take 2–4 weeks for production before shipping.
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We will notify you via email/SMS when your order is dispatched.
2. Shipping Locations
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We ship across India through trusted courier partners.
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International shipping is available on select products — please contact us for a quote.
3. Delivery Time
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Domestic Orders (India): 5–10 business days after dispatch.
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International Orders: 10–20 business days after dispatch (varies by country and customs).
4. Shipping Charges
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India: Free shipping on all prepaid orders above ₹[Insert Amount].
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International: Charges calculated at checkout or provided via email.
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Cash on Delivery (COD) may include additional charges.
5. Order Tracking
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Once shipped, you will receive a tracking number via email/SMS to monitor your delivery status.
6. Delays
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We are not responsible for delays caused by courier partners, customs clearance, natural disasters, or other factors beyond our control.
7. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos.
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If your package is lost in transit, we will work with the courier to resolve the issue or provide a replacement/refund.
8. Contact Us
For any shipping-related queries, please contact:
The Pie Craft
📧 Email: support@thepiecraft.in
📞 Phone: 9561514293
🌐 Website: www.thepiecraft.in